Managing Messages
Learn how to effectively handle messages and message templates in Eduncy's Chatting Hub.
Overview
Messages are the building blocks of your communication. This section covers everything you need to know about message management and templates.
Key Features
- Message composition
- Template management
- Rich media support
- Message scheduling
- Automated responses
- Message analytics
Message Management Process
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Message Creation
- Text composition
- Media attachment
- Template selection
- Message formatting
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Template Management
- Creating templates
- Organizing categories
- Variable placeholders
- Template versioning
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Message Delivery
- Instant sending
- Scheduled messages
- Bulk messaging
- Delivery confirmation
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Message Analytics
- Delivery rates
- Read receipts
- Response tracking
- Performance metrics
Best Practices
- Use clear and concise language
- Maintain template library
- Regular template updates
- Monitor message performance
- Follow messaging guidelines
Tips for Success
- Create templates for common scenarios
- Use appropriate formatting
- Test templates before use
- Keep track of successful messages
- Regular review of message analytics